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Show Gratitude

Show gratitude to improve relationships in the dental office and at home. Show gratitude for the blessings you’ve received inside and outside the dental practice. To cultivate gratitude, Oprah recommends keeping a gratitude journal:

“Every night, list five things that happened this day that you are grateful for. What it will begin to do is change your perspective of your day and your life. If you can learn to focus on what you have, you will always see that the universe is abundant; you will have more. If you concentrate on what you don’t have, you will never have enough.”

In addition to writing down what you’re thankful for, take action to show gratitude to the people who have helped you over the course of the past year. Expressing thankfulness to others encourages them, strengthens your relationship with them, and positions you to receive their goodwill again in the future. Appreciation and gratitude are one of the best ways to get a positive reaction from a loved one, team member, employee, etc.  Too often we assume they know how we feel, what we appreciate. Vocalizing it, or putting it in writing in a card means so much more. We’ve used up half of 2011 already, put your best foot forward and make the most of what’s left - let them know what you’re thinking. Communication is the key to good relationships – personally and professionally.

We often THINK about how much we appreciate something . . . but rarely do I actually SAY IT.

I’m brought back to a recent entry in a Colleagues blog

“…On every trip I always think about how much I appreciate her(personal Assistant, Vanessa) attention to detail and how well she cares for me without being asked.

But that’s just it:  I always THINK about it… but rarely do I actually SAY it to her.

I recently arrived home to the following email from her:

Hi there, sunshine!  We’re both up bright and early this fine, glorious morning!  Heading out for my walk.  Have fun with your spa day today.  Can we talk after your appointments to address the high priority items we need to discuss?

Thank you for the opportunity to work with you.  I think of it often and don’t express it as much as I’d like.  I am grateful for you, my employer, who consistently makes my payroll.  My friend  who cuts my hair just left her job because she had not been paid in 6 weeks and the last check she received bounced.  We take things like paychecks for granted after awhile and I wanted you to know that I am particularly grateful for mine today.
~ V

How fabulous it felt to read that.  It takes one small moment to SAY what we THINK about people in our lives.  And it matters.  We under-estimate the powerful potential to build people up and fill increasingly empty emotional buckets with just simply verbalizing what we are already thinking.

 The next time you think:

Great shoes!
Beautiful eyes…
Nice job…
Fabulous service…
I’m so grateful…

Say it.  Let them hear your thoughts and never take for granted that people already know or that it won’t matter.  It does.  A lot.”

Positive feedback is very uplifting, and we need to extend it beyond our patient relationships. Your/our words can turn a hidden frown upside down – try it out!

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